Terms & Conditions

Agreement to Terms

By accessing our website, purchasing our products, or using our services, you acknowledge that you have read, understood and agree to be bound by these Terms and Conditions, our Privacy Policy and our Refund Policy.

Our eSIM Services

eSIM Signal offers digital SIM solutions featuring:

• Instant eSIM delivery and activation.
• Global data coverage in 190+ countries.
• Flexible data plans from 1GB to Unlimited.
• 24/7 customer support.
• Real-time usage monitoring.

Receive your eSIM instantly via email — no shipping, no waiting, activate anywhere in the world.

Eligibility Requirements

To use our services, you must:

• Be at least 18 years old.
• Have a compatible eSIM-enabled device.
• Provide accurate registration information.
• Have a valid payment method.
• Use the service in compliance with local laws.

Account Security

You are responsible for maintaining the confidentiality of your credentials, for all activity on your account, for notifying us of any unauthorised access, and for logging out at the end of each session. eSIM Signal cannot and will not be liable for any loss or damage arising from your failure to comply with these security obligations.

Payments & Pricing

Pricing is displayed in Euros (€). All eSIM plan prices are clearly shown on our website and are subject to change. The price you pay is the price at the time of purchase. We accept major credit cards, PayPal and other secure, encrypted payment methods.

Refund Policy

All eSIM purchases are final and non-refundable. Once an eSIM is sent or activated on any device, we cannot issue refunds under any circumstances. Please verify your device compatibility and travel needs before purchasing.

Prohibited Activities

You may not use our services for:

• Illegal activities or violating local laws.
• Spamming, phishing or other malicious activities.
• Bulk or automated data collection.
• Reselling or commercial exploitation without authorisation.
• Bypassing network security measures.
• High-bandwidth activities that disrupt the service.
• Any activity that harms the network or other users.

Intellectual Property

All content on our website — including eSIM Signal branding and logos, website design and layout, software and technology, and content and documentation — is the exclusive property of eSIM Signal and protected by international copyright laws.

Service Limitations

We cannot guarantee uninterrupted or error-free service, specific speeds, coverage in all areas, or compatibility with every device. Network performance may vary based on location, device and local carrier conditions.

Limitation of Liability

To the maximum extent permitted by law, eSIM Signal shall not be liable for:

• Any indirect, incidental or consequential damages.
• Loss of profits, data or business opportunities.
• Service interruptions beyond our reasonable control.
• Device compatibility issues.
• Local network restrictions or government regulations.
• User errors in eSIM installation or configuration.

Policy Updates

We may update these Terms to reflect changes to our service, legal requirements, security improvements and user feedback. Continued use of our services after changes constitutes acceptance of the updated Terms.