Frequently Asked Questions
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An eSIM (embedded SIM) is a digital SIM card that allows you to activate a cellular plan without needing a physical SIM card. It works just like a regular SIM card but is built directly into your device, allowing you to connect to mobile networks by downloading a carrier profile.
Most modern smartphones, tablets, and smartwatches are eSIM-compatible. Popular models include iPhones (iPhone XS and newer), Google Pixels (Pixel 3 and newer), and select Samsung Galaxy devices. Check your device settings or manufacturer’s website to confirm compatibility.
You can purchase an eSIM from eSIM Signal by selecting your desired data plan, entering your details, and completing the payment. After purchase, you’ll receive a QR code via email. Scan the QR code on your device to activate the eSIM and start using your data plan.
Yes, most eSIM-compatible devices allow you to use both an eSIM and a physical SIM card at the same time. This enables you to have two phone numbers or data plans on one device, useful for separating work and personal usage or for traveling.
Yes, eSIMs are perfect for international travel. You can purchase an eSIM with a local data plan before you travel, avoiding expensive roaming charges. Once in your destination country, your eSIM will automatically connect to the local network.
You can monitor your eSIM data usage directly on your device and also from your account on our website. Just click ‘My Account’ login and there you will see all the details for your purchased eSIMs.
Yes, we do for most of the countries.
We offer unlimited packages at the best price possible.
*After the first 2 GB of daily high-speed data, enjoy Unlimited LTE data at 2 Mbps.
To remove an eSIM, go to your device’s mobile network settings, select the eSIM profile, and choose the option to delete or remove it. Keep in mind that once deleted, the eSIM cannot be reactivated, and you’ll need to contact your provider for a new one if needed.
Yes, we have packages that cover Europe, Asia, Africa, America, and also Global packages.
You can purchase an eSIM from eSIM Signal by selecting your desired data plan, entering your details, and completing the payment. After purchase, you’ll receive a QR code via email. Scan the QR code on your device to activate the eSIM and start using your data plan.
If the eSIM is activated we cannot refund you the amount. If you are having problems or purchased by mistake, please don’t hesitate to contact us anytime and we will find the best solution for you.
Yes, you can use your eSIM to create a mobile hotspot if your device supports this feature. Go to your device’s settings, enable the mobile hotspot option, and configure it as needed. This will allow other devices to connect to the internet through your eSIM’s data plan.